Terms & Conditions

Orders typically ship within 1-2 business days after receipt of payment depending on when the order is placed. All Wicked EDF motors are assembled after receipt of order due to the multiple configurations available. Consequently Wicked EDF motors require ~2 business days to ship from order receipt. Mounted and balanced motor fan combos are typically 3-5 business day due to the time involved to assemble the motor, mount to fan unit, then dynamically balance, plus it is a quite popular option. If this timeline is not acceptable to you then please do not buy product from my website. I work a day job and work on DonsRC orders in the evening. I am also married with 3 kids and sometimes I have family activities to do in the evening or weekends that prevents me from working on orders for that evening or replying to emails. If this is also unacceptable to you then please do not buy product from my website. I sell these items because I enjoy the hobby of RC airplanes. Once I drop your order off at the post office please understand I have no control over how long the post office takes to deliver your package or how or if they properly scan your tracking number along its way. Please direct your anger over such USPS issues to the USPS not DonsRC. 

 


If you are not sure if you ordered the correct items please send me an email right away after your order or before you place the order. I do not know what you intend to order and people change their minds all the time so you may email me you want A,B, and C and then order A and B, I will ship A and B per the order and assume you no longer wanted C. So if you want to verify what you ordered or not sure you ordered what you wanted or what we discussed via email please email me right away.    

 


If the shipping address you supply with the order does not match the shipping address on record with Paypal then you order will not be shipped until I can verify the correct ship to address. For fastest processing make sure both shipping addresses match. You can also send an email saying which address you want it shipped to after you place the order if they differ. When your order is boxed up and ready for a shipping label to be printed out,  if I see they do not match then I will email to confirm the correct shipping address and this is where the delay can occur. 

Returns and Refunds:

Unused and unopened items may be returned within 30 days of purchase for refund (shipping costs to and from DonsRC are not refundable). No refunds will be given for dynamic balancing or any other custom services such as adding wires, soldering bullets, thrust tubes etc. Items received for refund must be in a re-sellable condition for full refund. That means no soldering to the ESC or motor wires etc. They need to be returned in a condition that you would expect to receive them if you were buying them. Open but unused items (like an ESC taken from a sealed package) will be subject to a 15% restocking fee. Defective items may be exchanged within 30 days of purchase, please email before sending any item back. Defective ESCs, after 30 days, must be sent to Hobbywing to get their 6 month warranty.

If you do have an issue, please be honest with me. I am more than willing to work with people who are honest with me. If you accidentally burned up your ESC by shorting out the wires or similar then simply tell me that is what happened instead of making up some story. If you sucked in a bag into your fan unit on the work desk and broke the rotor then tell me that is what happened. I sell these items so others can enjoy their hobby the same way I do. It is not fair to make me financially pay for others mistakes and or inexperience. If you are uncertain on how to hook up something PLEASE ask first!

 

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